Shipping policy
SHIPPING POLICY
Thank you for visiting and shopping at MacroCompanion. Following are the terms and conditions that constitute our Shipping Policy.
ORDER PROCESSING TIME
All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.
SHIPPING RATES & DELIVERY ESTIMATES
Shipping charges for your order will be calculated and displayed at checkout.
β’ Standard Shipping: Estimated 5-10 business days (Depending on location)
β’ Express Shipping: Estimated 2-5 business days
Delivery delays can occasionally occur depending on carrier volume.
SHIPMENT CONFIRMATION & ORDER TRACKING
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
CUSTOMS, DUTIES, AND TAXES
oMeal is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
DAMAGES
If you receive your order damaged, please contact us immediately at support@macrocompanion.comΒ with photos of the damaged item and packaging so we can arrange a replacement or refund for you.